Warranty Policy

Warranty

Thank you for your interest in our products and services. This Limited Warranty applies to products purchased only from H&A Middle East, you must provide order confirmation or invoice to accept service task.

H&A is committed to provide high quality and branded products to satisfy the trust from our valued customers. 

What does this limited warranty cover? 

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. Warranty covers manufacturing defects. Flat tires, brake pads, misuse, water damage and intentional damage are not part of Warranty.  

Note: Customer must bring the purchased to service center. Request for transportation to service center is chargeable. Service charge depends on courier's rate. 

What will we do to correct problems?

During the Warranty Period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

How long does the coverage last? 

The Warranty Period is mentioned in each product. Therefore, no warranty covered if no length of period mentioned in the product description. Warranty starts from the date of purchase.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

• conditions
• malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us via email at info@ha-middle-east.com, call or Whatsapp +971 48766923 to determine the problem and the most appropriate solution for you.